FSM315 Staff Development and Communication for Managers

This course will introduce you to adult learning theory which can be applied to systematic training programs and will prepare students for both the oral and written communication skills required by Food Service Managers in operational and corporate business settings. Concomitantly, understanding how adults learn and appropriate ways of analyzing the tasks required for job performance will assist managers to effectively develop training models for their employees.  Upon successful course completion, students will be able to write with a particular emphasis on thought formation and presentation skills, and will be able to prepare successful training programs by providing positive coaching models, creating options for new behaviors, and establish employee commitment and accountability.

Prerequisites: None